Podcast 🎙️ Purse & Decathlon: together at the service of customer experience and satisfaction
We had the pleasure of participating in the podcast”Tech at the service of customer experience and satisfaction“organized by E-commerce Nation, with Jérôme Dubreuil, Head of Innovation at Decathlon and Rami Salem, Purse CEO.
Today, 1 customer out of 2 is ready to abandon their basket if they cannot find their preferred payment solution. When the purchase is validated, in 15% of cases the customer faces a payment failure.
How does technology make it possible to offer a personalized, smooth and secure experience for the customer? What are the latest trends?
In this exciting exchange, our payment and tech experts share with you their experiences, their visions and also look back on the history that unites Purse & Decathlon, two companies that are deeply customer-oriented.
Between inspiring journeys, innovation, customer experience and valuable advice: don't wait any longer to listen to this entire podcast:
